Zoho Premium Partner · UAE and Saudi Arabia
Zoho People: HR that runs itself, not a filing cabinet
Onboarding, leave, attendance, appraisals and payroll in one system, configured for how the UAE actually works. IT Enablers Global implements Zoho People for organizations across the UAE and Saudi Arabia, with WPS-compliant payroll and the AI already built into it switched on and set up properly.
50+ five-star reviews · 9 years delivering Zoho
The UAE part most HR systems get wrong
Payroll that satisfies WPS, every month, without a spreadsheet
Most HR software is built somewhere else and asked to cope with the Gulf afterwards. The result is a system that handles leave beautifully and then hands payroll back to a spreadsheet. Getting this right is the difference between an HR system and an HR headache.
WPS-compliant payroll
Salary structures, allowances and deductions set up so the Wage Protection System file comes out of the system correctly rather than being assembled by hand each month.
Gratuity and end of service
End of service benefit calculated against UAE Labour Law rules and against the employee's actual service record, so the number is defensible when somebody leaves.
Leave that matches your policy
Annual leave, sick leave and the local holiday calendar configured to your policy and your contracts, with balances employees can see for themselves instead of asking HR.
What it covers
One system from the offer letter to the exit interview
Onboarding and records
A new joiner completes their own paperwork before day one. Visas, passports, Emirates ID and contract documents sit in one employee record with expiry reminders, which matters more in this market than in most.
Attendance and shifts
Web, mobile, biometric or geolocation check-in, shift rosters, overtime rules and timesheets that feed payroll directly rather than being retyped into it.
Performance and development
Goals, competency-based appraisals, continuous feedback and multi-rater reviews, plus a learning module so training is tracked against the people who actually need it.
Cases and HR help desk
Employee questions raised as cases and routed to the right person, so HR stops being a queue of WhatsApp messages and starts having a record of what was asked and answered.
Self-service that people use
Leave requests, payslips, document downloads and approvals from a phone. Adoption is the whole game here, and it comes from configuration and training rather than from the software alone.
Connected to the rest of Zoho
People, Payroll, Recruit and Books working as one system, so a hire becomes an employee becomes a payroll cost without anyone rekeying it. If you run Zoho Books, this is where the suite earns its keep.
Zoho AI in People
Smart HR starts with Zia
Zia is Zoho's AI, and in People it works by voice or chat. Employees plan leave conversationally, ask what a policy says and get it summarized instead of reading twelve pages, and find their own information without opening a ticket. HR gets a writing assistant, case insights, visual insights and actionable analytics, with multilingual support for a workforce that rarely shares one first language.
It does not switch itself on. Zia needs somebody inside the organization to champion it and somebody who knows the platform to configure it around how you actually work. That is the part we do.
How we implement it
A proven 12-step implementation methodology
Not every project needs all twelve. A single-site HR rollout may touch six or seven; a deployment spanning payroll, attendance and performance across multiple entities will use them all. The two that matter most here are the ones most often skipped: a parallel payroll run before go-live, so you can prove the numbers reconcile before anyone relies on them, and post-go-live stabilization, so the team that built it is still there when the first real month closes.
The twelve steps
Zoho People is the same for everyone. The implementation is not
Zoho Premium Partner
The top tier of Zoho's partner program, re-scored by Zoho every year.
Nine years on Zoho
Delivering across the UAE and Saudi Arabia, rated 5.0 across 50+ five-star reviews.
Key Business Contributor
Named by Zoho at its Inspire Partner Summit in Dubai, 2023 and 2024.
Dubai and Riyadh
Consultants in both markets, working to UAE and Saudi labour and payroll rules.
Ask a Zoho People consultant a direct question
Tell us how many employees you have, how payroll runs today and where it breaks. We will tell you what a Zoho People implementation would actually involve.
Frequently asked questions
Does Zoho People handle WPS payroll in the UAE?
Yes, with Zoho Payroll configured alongside it. Salary structures, allowances and deductions are set up so the Wage Protection System file comes out of the system correctly each month rather than being assembled by hand. We configure that as part of the implementation and run a parallel payroll before go-live so you can prove the numbers reconcile.
How long does a Zoho People implementation take?
A single-entity HR rollout covering onboarding, leave and attendance is usually four to six weeks from assessment to go-live. Adding payroll, performance and multiple entities typically runs eight to twelve. We scope it after the assessment rather than before, because the honest answer depends on your policies and how clean your employee data is.
Can it calculate gratuity and end of service?
Yes. End of service benefit is calculated against UAE Labour Law rules and the employee's actual service record, so the figure is defensible rather than something HR works out in a spreadsheet at the point of departure.
Can you move us off spreadsheets or another HR system?
Yes, with your history intact. Employee records, leave balances, documents and salary history come across. We run the old process and Zoho People in parallel before go-live, which matters more in payroll than anywhere else.
What does the AI in Zoho People actually do?
Zia works by voice or chat. Employees plan leave conversationally, ask what a policy says and get it summarized rather than reading the whole document, and retrieve their own information without raising a ticket. HR gets a writing assistant, help desk and case insights, and analytics that support a decision. It needs configuring around your policies to be useful, which we cover on our Zoho AI and Zia page.
Do you support Saudi Arabia as well?
Yes. We have consultants in Dubai and Riyadh and deliver in both markets, configuring to the labour and payroll rules that apply in each.